Privacy policy

Last updated: August 1, 2026

Lumisonic ("we", "our", or "us") operates the website lumisonic.store. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase or place a Cash on Delivery (COD) order with us.

1. Personal Information We Collect
When you visit or place an order on Lumisonic, we collect certain information necessary to fulfill your order, including:
- Customer Name
- Delivery Address (Street address, City, Province, Postal Code)
- Phone Number / WhatsApp Number (Required for order verification and COD delivery)
- Email Address
- Device information (IP address, browser type, and cookies for optimal browsing)

2. How We Use Your Information
We use the order information that we collect generally to fulfill any orders placed through the Site, including:
- Processing and shipping your orders via local courier services in Pakistan (e.g., Trax, Callcourier, Leopards).
- Sending order confirmations, shipping updates, and WhatsApp/SMS delivery notifications.
- Verifying Cash on Delivery (COD) orders prior to dispatch.
- Communicating with you for customer support.

3. Sharing Your Personal Information
We share your Personal Information with third parties to help us fulfill orders and run our store, including:
- Shopify (powers our online store).
- Local Logistics & Courier Partners (to deliver your parcels and collect COD payments).

4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Contact Us
For more information about our privacy practices or if you have questions, please contact us by email at nangyalkj@gmail.com.